Privacy Policy

Privacy Policy

Introduction

At https://mobility-assistance-san-ygnacio-texas.primarycareaid.com, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to numerous global privacy laws and regulations, ensuring transparency and compliance.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, tools, or services accessed via links on our site. These external entities have their own privacy policies, and we encourage you to review them.

Processing Activities

This Privacy Policy guides our practices when:

  • You use any of our applications or services as an authorized user
  • You visit and engage with our websites linked to this policy
  • We communicate with you via email, phone, or text messages for various purposes

Personal Data Collection

We collect several categories of personal data, including but not limited to:

  1. Account Information: This includes your name, user ID, and registration details.
  2. Payment Details: Such as payment method information and transaction history.
  3. Financial Records: For users availing of our financial services.
  4. Purchase Data: Items purchased, quantities, and associated prices.
  5. Mobile Device Identifiers: Unique device identifiers and IP addresses for analytics and user experience improvements.
  6. Location Information: Collected with your consent for personalized service offerings.
  7. Feedback and Reviews: Submitted through surveys, forms, or product review sections.
  8. Social Media Handles: When you connect our services to social media accounts.
  9. Product Preferences: Data on the products you view, search for, or purchase.

We obtain this data from various sources: user inputs, direct interactions with our services, and automated technologies (e.g., tracking cookies). Additionally, third parties may share personal information with us, subject to their privacy policies.

Cookies and Tracking Technologies

We use cookies and similar tracking tools for several purposes:

  • Strictly Necessary: Ensuring basic functionalities of our website and applications.
  • Preferences: Remembering your user preferences and settings.
  • Analytics: Understanding how users interact with our platform, enabling us to enhance its performance and usability.

Users have control over non-essential cookies through our dedicated Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

The duration for which we store personal data depends on the purpose of collection and applicable legal requirements:

  • We retain data as long as necessary for the fulfillment of the purposes for which it was collected.
  • Once these purposes are met, we securely delete or anonymize the personal data in accordance with data protection laws.

Data Security Measures

We have implemented robust organizational safeguards and security practices to protect your personal information:

  • Encryption during data transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal data from this age group.

Your Rights (Data Subject Rights)

Depending on your location, you have various rights regarding your personal data:

  • Access and Rectification: The right to access and request corrections for your stored personal information.
  • Erasure and Restriction: Requesting the deletion or restriction of processing certain data.
  • Data Portability: Obtaining your data in a structured format, portable across systems.
  • Objection and Non-Discrimination: Objecting to the processing of your data and being free from discrimination based on such objections.
  • Appeals/Complaints: Filing formal complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact our dedicated privacy team using the information provided below. We will respond to your requests as quickly as possible within the scope of applicable laws.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the updated policy on our website. We encourage users to regularly review this page for any changes.

Contact Us

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this policy, please contact us:

Our team is dedicated to addressing your concerns and ensuring a transparent and secure data handling process.